Contact / External Resources
We are happy to hear from you! If you want to contact us, file an issue on GitHub.
Especially if you encounter a new bug, it would be very helpful, if you would add a new Issue to report it back to us.
Also have look at these existing issues
Check out our YouTube channel
or get in touch with other users on Facebook
- Facebook (english)
- Facebook (french) - Recommended even if you do not speak French
- Facebook (german)
Issues during Installation
Please read installation instructions for your operating system. You will find a troubleshoot section below the description.
Ink/Stitch is creating zig-zag lines instead of running stitch
Make sure you follow the running stitch instructions.
You are most likely using a continuous stroke instead of a dashed stroke.
Guideline Origin isn’t working!
The guideline method for setting the origin (0,0) is deprecated.
Use visual commands instead:
- Go to
Extensions > Ink/Stitch > Commands > Add Commands …and choose
- Place the symbol where you like the origin to be.
Receiving Error Messages
Search through the error messages and see if the description has useful information for you. If the message is not listed or the answer is not suffient to you, please contact us by filing an issue on GitHub. We are grateful for any report in this matter, because it will help Ink/Stitch to become better.